OUR STORY

Our Journey, Rooted in Passion

Founded in the heart of Hoi An, Hoi An Express (HAE) began with a simple belief: travel should create meaningful connections and lasting memories. From our humble beginnings as a local tour operator, we have grown into a leading luxury destination management company, trusted by travel advisors and operators around the world. Over the past two decades, we have refined our expertise, expanded across Indochina, and built a strong network of partners who share our commitment to quality, authenticity and exceptional service.

DISCOVER OUR APPROACH
OUR PHILOSOPHY

The Principles That Guide Us

We believe that extraordinary journeys are built on more than beautiful places. They are built on trust, expertise, and a deep respect for people and culture.

Precision

We pay attention to every detail so you can travel with complete peace of mind.

Authenticity

We create genuine experiences that connect travelers to the true essence of each destination.

Reliability

We are committed to seamless execution and 24/7 support throughout your journey.

OUR STRENGTHS

Why Partners Choose HAE

20+
Years of Experience

Deep knowledge and unmatched expertise in the region.

4
Countries Covered

Vietnam, Laos, Cambodia & Thailand and growing.

500+
Global Partners

Strong relationships built on trust and performance.

1,000+
Preferred Suppliers

Handpicked partners ensuring the highest quality standards.

24/7
On-the-Ground Support

Our dedicated teams are always here for you and your clients.

OUR PEOPLE

Leadership with Local Expertise

Que Anh Pham

Co-Founder

Over 20 years in luxury travel and destination management.

Que Chi Pham

Co-Founder

Expert in operations, product development and partnerships.

Tim Stephenson

General Manager

Passionate about travel and committed to excellence.